Streamlining Motor Claim Management With AI

An AI-powered, modular platform built to digitize everyday workflows.

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overview
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Digitize Every Step of the
Motor Claims Journey

Claims Overview
Addenda Claims is an AI-powered motor claims management platform built to digitize and streamline the full lifecycle of motor claims, from first notification of loss (FNOL) through assessment, repair coordination, settlement, and closure.

The platform brings insurers, surveyors, repair workshops, spare parts suppliers, and policyholders into one connected system, replacing fragmented processes with structured workflows, real-time visibility, and stronger financial control.
90%
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Productivity boost

Faster damage detection & estimates

40%
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Productivity boost

more efficient technician scheduling

30%
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Productivity boost

Savings on parts & ordering

20%
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Productivity boost

Lower operational costs

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Benefits 
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Why Insurers Choose Addenda Claims

Smart End-to-End Claims Governance Blue four-point star shape with the number 1 in white at the center.
Smart End-to-End Claims Governance

Manage the complete motor claims lifecycle within one intelligent platform, from FNOL to settlement. Maintain compliance, authority control, and consistency through AI-driven validations and automated decision workflows across every stage.

Structured Stakeholder & Surveyor Coordination

Assign surveyors automatically using AI-based rules to track assessments in real time, and centralize communication between handlers, workshops, suppliers, and customers within one platform.

Structured Stakeholder & Surveyor Coordination Blue four-pointed star icon with the number two in white at the center.
Cost & Parts Control Blue four-pointed star with a white number three in the center.
Cost & Parts Control

Digitally manage repair estimates and run integrated mini-tendering for spare parts sourcing. Use AI-assisted quotation comparison to benchmark prices, highlight outliers, and recommend the most cost-effective options based on predefined business rules.

AI-Powered Fraud Prevention & Risk Monitoring

Leverage advanced AI to detect anomalies, duplicate claims, suspicious patterns, and irregular cost behavior in real time. Strengthen internal oversight, minimize fraud exposure, and enhance decision accuracy all without increasing manual review complexity.

AI-Powered Fraud Prevention & Risk Monitoring Blue four-point star with the number 4 in white at the center.
Real-Time Visibility & Role-Based Dashboards Blue four-pointed star with white number 5 in the center.
Real-Time Visibility & Role-Based Dashboards

Provide managers, handlers, supervisors, and finance teams with tailored dashboards showing claim status, performance metrics, and turnaround times to support proactive decision-making.

Automation, Reporting & Paperless Processing

Automate approvals, generate real-time performance and cost analytics, and eliminate paperwork through smart document recognition and automated data capture across the entire motor claims lifecycle.

Automation, Reporting & Paperless Processing Blue four-pointed star-shaped icon with the number 6 in the center.
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key features
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Key features of Addenda Vision

Smart Photo Inspection
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Damage Segmentation and Visual Mapping
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Intelligent Repair Recommendations
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Guided 360° Image Capture Grids
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Automated Condition Reporting
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Smart Photo Inspection

Upload or capture vehicle photos and let AI detect visible damage instantly. Identify dents, scratches, cracks, and disjoints within seconds.

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Damage Segmentation and Visual Mapping

Segment detected damage areas and highlight them using color-coded overlays directly on the vehicle image. See where the damage is, distinguish affected zones easily, and keep reporting consistent across every inspection.

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Intelligent Repair Recommendations

Evaluate detected damage and let AI recommends whether affected parts should be repaired or replaced. Support standardized repair decisions and improve estimate accuracy.

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Guided 360° Image Capture Grids

Provide structured on-screen capture guides to document the entire vehicle from every required angle. Ensure complete image coverage, reduce missing details and maintain consistent inspection quality every time.

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Automated Condition Reporting

Generate instant, structured vehicle condition reports after inspection, with damage details, parts impacted, and severity insights ready for sharing or archiving.

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How we connect with system
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Integrates With

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Email
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SMS
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WhatsApp
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Journey
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5 Steps to Generate a Repair Estimate

Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
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Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
White polygon shape composed of five connected lines forming an irregular pentagon on a black background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
White polygon shape composed of five connected lines forming an irregular pentagon on a black background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
White polygon shape composed of five connected lines forming an irregular pentagon on a black background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
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Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
Solid black triangle pointing upward on a white background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
Solid black triangle pointing upward on a white background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
Solid black triangle pointing upward on a white background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
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Upload or Inspect

Start by uploading vehicle damage images or opening a new estimate manually inside the platform.

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Create an Estimate

Select affected panels, add labor operations, choose parts, and apply pricing rules based on your workshop’s configuration.

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Review & Adjust

Validate calculations, modify line items if needed, and ensure the estimate reflects the exact repair scope.

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Generate & Share

Generate a structured estimate document ready to send to customers, insurers, or internal approvers.

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Track & Update

Monitor estimate status, manage revisions, and keep a documented history of changes until final approval.

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industries
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Industries Addenda Repair Serves

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Car Detailing Centers
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Fleet Operations
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Spare Parts Shops
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Tire Outlets
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Bodyshops & Accident Repair Center
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OEM Service Centers
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Truck Repair Centers
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Dealerships
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Car Service & Maintenance Shops
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Insurance Companies
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Car Rental Companies
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Multi branch Garage Networks
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WHO IS THIS FOR
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Supporting Every Stakeholder
in The Claims Journey

Motor Insurance Companies
Run operations with confidence
Digitize and govern the entire motor claims lifecycle within one structured platform that connects teams, partners, and stakeholders under controlled workflows.
Motor Insurance Companies
Claims Managers & Supervisors
Run operations with confidence
Gain full visibility into claim progress, cost control, performance metrics, and operational bottlenecks through real-time dashboards and reporting.
Claims Managers & Supervisors
Claim Handlers & Operational Teams
Run operations with confidence
Manage claim assignments, coordinate with surveyors and workshops, validate estimates, and process approvals within a single centralized system.
Claim Handlers & Operational Teams
Surveyors
Run operations with confidence
Receive assignments digitally, submit structured inspection reports, and maintain direct communication with claim handlers through the platform.
Property Managers - PM
Repair Workshops
Run operations with confidence
Submit repair estimates, respond to approvals, and coordinate parts sourcing within a transparent and traceable workflow.
Repair Workshops Claims
Finance, Recovery & Salvage Teams
Run operations with confidence
Access structured claim data to support settlements, recoveries, reconciliations, and cost analysis with complete audit traceability.
Finance, Recovery & Salvage Teams
Policyholders / Claimants
Run operations with confidence
Submit claim notifications, upload required documentation, track claim progress, and receive structured updates throughout the repair and settlement process.
Claimants
Motor Insurance Companies
Claims Managers & Supervisors
Claim Handlers & Operational Teams
Property Managers - PM
Repair Workshops Claims
Finance, Recovery & Salvage Teams
Claimants
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comparison
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How Addenda FNOL Compared to Traditional FNOL Processes

Traditional FNOL Addenda FNOL
Availability Dependency on operating hours and call center availability. 24/7 digital FNOL submission, accessible anytime from anywhere.
Speed Back-and-forth communication to complete required information. Guided digital flow completed in minutes with required data captured upfront.
Transparency Updates are shared manually through calls or emails. Real-time claim tracking with automated status notifications.
Data Quality Free-text entries and inconsistent information across channels. Structured, validated data capture with mandatory fields.
Fraud & Control Manual verification after submission. Time-stamped, geo-tagged uploads with image source identification.
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packages
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our selection of plans to identify the ideal choice  for your enterprise.

Lite
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Single site, up to 50 transactions p/m
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Launch time B2C
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1 User license
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Technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
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talk to us

Standard
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Single Site, up to 100 transactions p/m
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2 Weeks Launch time B2C
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Up to 5 user licenses
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Technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
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Professional
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Single site, up to 250 transactions p/m
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2 Weeks Launch time B2C
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Up to 5 user licenses
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Technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
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talk to us

Premium
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Multi site operators
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TBA Launch time B2C
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Up to 10 user licenses
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Unlimited technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
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talk to us

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testimonials
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what our clients say

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Addenda Claims gave us full visibility across our motor claims process. We reduced manual coordination and improved turnaround time significantly.

Head of Claims, Regional Motor Insurer
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Addenda Claims streamlined communication between handlers, surveyors, and workshops. Everything is now traceable and structured.

Claims Operations Manager
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We now manage estimates, approvals, and parts sourcing inside one system. It has strengthened both cost control and governance.

Motor Insurance Director
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FAQs
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Answers to Your Most Common Questions

General
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Features and Functionality
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AI and Automation
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Pricing and Plans
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Inventory & Parts Management
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1.
What is Addenda Claims?
Addenda Claims is a digital platform that helps manage motor insurance claims by connecting insurers, repair workshops, and other stakeholders in one system.
2.
How does Addenda Claims help insurance companies?
It helps insurers manage the entire motor claims lifecycle digitally, including claim registration, surveyor assignment, estimate validation, repair approvals, and settlement.
3.
How does Addenda Claims help garages?
Addenda Claims is integrated with Addenda Repair, in which garages can receive repair assignments, submit repair estimates, upload vehicle photos, and track approval status directly through the platform.
4.
Can insurers track claim progress in real time?
Yes. Insurers can monitor the status of each claim, approvals, repairs, and settlements through real-time dashboards.
5.
Can documents and photos be uploaded in the system?
Yes. All stakeholders can upload documents, inspection photos, invoices, and other claim-related files directly to the platform.
6.
Is training required to use the platform?
The system is designed to be user-friendly, and onboarding support can be provided to help insurers and garages start using it quickly.
7.
Can the platform integrate with existing insurance systems?
Yes. Addenda Claims can integrate with existing insurance core systems and workflows to support seamless claims management.
8.
How much does Addenda Claim cost per month?
Pricing varies based on your business requirements. Please contact our sales team for detailed pricing information and customized plans.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.

Transform Your Motor Claims Operations with Addenda Claims

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