An AI-powered, modular platform built to digitize everyday workflows.

Empowering Surveyors with AI-Powered Vehicle Inspections

Table displaying vehicle insurance claims with claim IDs, vehicle names (Toyota Camry, Nissan Patrol, Kia Sportage), damage severity levels (Low, Medium, Medium), and inspection types (eSurvey, Physical Survey, Physical Survey).
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BASF Logo
Liva Logo
Beema Logo
BASF Logo
Liva Logo
GIG Logo
Tata Motors Logo
Microsoft logo
Beema Logo
BASF Logo
Liva Logo
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overview
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Transform Motor Claim Inspections with Intelligent Surveyor Management

Surveyor Overview
Addenda Surveyor is an AI-powered digital surveyor management platform built to streamline vehicle inspections across the motor claims lifecycle. It centralizes assignment routing, inspection execution, documentation capture, structured reporting, and estimate validation within one platform.

From automated survey allocation to AI-assisted damage detection, and real-time mobile reporting, the platform reduces manual coordination, accelerates approvals, and improves assessment accuracy.
90%
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Productivity boost

Faster damage detection & estimates

40%
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Productivity boost

more efficient technician scheduling

30%
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Productivity boost

Savings on parts & ordering

20%
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Productivity boost

Lower operational costs

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Benefits
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Built for Accurate, Efficient, and Controlled Inspections

Surveyor Assignment & Digital Inspection Routing
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Surveyor Assignment & Digital Inspection Routing

Assign surveyors based on workload, specialization, claim type, location, and historical performance while routing inspections to optimize field resources and reduce scheduling delays.

Intelligent E-Survey & Physical Survey Categorization

Automatically classify claims into remote e-surveys or physical inspections using severity indicators, damage patterns, and configurable business rules to reduce unnecessary field visits and accelerate inspection initiation.

Intelligent E-Survey & Physical Survey Categorization
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Mobile-First On-Spot Reporting
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Mobile-First On-Spot Reporting

Enable surveyors to complete structured reports directly within a mobile application, capturing photos, videos, voice notes, and standardized damage classifications to eliminate paperwork and accelerate claim decisions.

Real-Time Communication & Collaboration

Facilitate direct communication between surveyors, garages, and claims handlers through centralized notes, clarification requests, and status updates to minimize coordination delays and improve inspection transparency.

Real-Time Communication & Collaboration
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AI-Powered Damage Detection & Classification
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AI-Powered Damage Detection & Classification

Leverage advanced image recognition to identify damaged components, assess severity levels, and recommend repair or replacement actions, ensuring consistent evaluations and reducing subjective assessment variability.

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key features
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Key features of Addenda Vision

Smart Photo Inspection

Upload or capture vehicle photos and let AI detect visible damage instantly. Identify dents, scratches, cracks, and disjoints within seconds.

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Damage Segmentation and Visual Mapping

Segment detected damage areas and highlight them using color-coded overlays directly on the vehicle image. See where the damage is, distinguish affected zones easily, and keep reporting consistent across every inspection.

Front of a white car with visible damage and colored overlays highlighting the headlights, hood, and bumper parts.
Intelligent Repair Recommendations

Evaluate detected damage and let AI recommends whether affected parts should be repaired or replaced. Support standardized repair decisions and improve estimate accuracy.

Front of a white car with visible damage and colored overlays highlighting the headlights, hood, and bumper parts.
Guided 360° Image Capture Grids

Provide structured on-screen capture guides to document the entire vehicle from every required angle. Ensure complete image coverage, reduce missing details and maintain consistent inspection quality every time.

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Automated Condition Reporting

Generate instant, structured vehicle condition reports after inspection, with damage details, parts impacted, and severity insights ready for sharing or archiving.

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How we connect with system
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Integrates With

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Email
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SMS
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WhatsApp
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Journey
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5 Steps to Generate a Repair Estimate

Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
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Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
White polygon shape composed of five connected lines forming an irregular pentagon on a black background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
White polygon shape composed of five connected lines forming an irregular pentagon on a black background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
White polygon shape composed of five connected lines forming an irregular pentagon on a black background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
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Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
Solid black triangle pointing upward on a white background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
Solid black triangle pointing upward on a white background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
Solid black triangle pointing upward on a white background.
Once approved, the request is assigned to the appropriate garage, and the estimate is converted into a repair order.
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Upload or Inspect

Start by uploading vehicle damage images or opening a new estimate manually inside the platform.

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Create an Estimate

Select affected panels, add labor operations, choose parts, and apply pricing rules based on your workshop’s configuration.

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Review & Adjust

Validate calculations, modify line items if needed, and ensure the estimate reflects the exact repair scope.

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Generate & Share

Generate a structured estimate document ready to send to customers, insurers, or internal approvers.

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Track & Update

Monitor estimate status, manage revisions, and keep a documented history of changes until final approval.

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industries
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Industries Addenda Repair Serves

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Car Detailing Centers
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Fleet Operations
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Spare Parts Shops
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Tire Outlets
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Bodyshops & Accident Repair Center
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OEM Service Centers
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Truck Repair Centers
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Dealerships
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Car Service & Maintenance Shops
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Insurance Companies
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Car Rental Companies
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Multi branch Garage Networks
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comparison
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How Addenda FNOL Compared to Traditional FNOL Processes

Traditional FNOL Addenda FNOL
Availability Dependency on operating hours and call center availability. 24/7 digital FNOL submission, accessible anytime from anywhere.
Speed Back-and-forth communication to complete required information. Guided digital flow completed in minutes with required data captured upfront.
Transparency Updates are shared manually through calls or emails. Real-time claim tracking with automated status notifications.
Data Quality Free-text entries and inconsistent information across channels. Structured, validated data capture with mandatory fields.
Fraud & Control Manual verification after submission. Time-stamped, geo-tagged uploads with image source identification.
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packages
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our selection of plans to identify the ideal choice  for your enterprise.

Lite
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Single site, up to 50 transactions p/m
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Launch time B2C
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1 User license
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Technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
Standard
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Single Site, up to 100 transactions p/m
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2 Weeks Launch time B2C
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Up to 5 user licenses
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Technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
Professional
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Single site, up to 250 transactions p/m
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2 Weeks Launch time B2C
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Up to 5 user licenses
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Technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
Premium
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Multi site operators
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TBA Launch time B2C
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Up to 10 user licenses
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Unlimited technician calendar
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Customer application (Auto builder)
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AI vehicle inspection
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testimonials
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Don’t Just Take Our Word For it

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The mobile reporting and structured templates reduced paperwork completely. I can complete inspections on-site and submit reports instantly without delays or rework.

Senior Loss Adjuster
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AI-assisted damage evaluation improved consistency across surveyors. Decision-making is faster, more transparent, and easier to audit.

Claims Operations Manager
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FAQs
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Answers to Your Most Common Questions

1.
What is Addenda Surveyor?
Addenda Surveyor is an AI-powered digital surveyor management platform designed to streamline vehicle inspections across the motor claims lifecycle, from assignment routing to damage assessment and reporting.
2.
How does Addenda Surveyor improve motor claim inspections?
It centralizes surveyor assignments, provides AI-assisted damage detection, and enables surveyors to review garage estimations or create physical survey reports reducing manual work and accelerating claim decisions.
3.
Can surveyor’s complete inspections remotely?
Yes. The platform automatically categorizes claims into remote e-surveys or physical inspections, allowing surveyors to complete remote assessments when applicable.
4.
What devices are supported for on-field inspections?
Addenda Surveyor is mobile-first and works on smartphones and tablets, enabling surveyors to capture photos, videos, voice notes, and structured damage classifications directly in the app.
5.
Does the platform support AI-assisted damage detection?
Yes. Advanced image recognition identifies damaged components, evaluates severity, and recommends repair or replacement actions to ensure consistent and accurate assessments.
6.
Can the platform integrate with existing claims systems?
Yes. Addenda Surveyor can integrate with motor insurance and claims management systems, enabling seamless workflow and data sharing.
7.
How secure is the data captured in Addenda Surveyor?
All data is stored securely, with role-based access, encryption in transit and at rest, and compliance with industry data privacy standards.
8.
How quickly can we implement Addenda Surveyor?
Implementation timelines vary based on scale, but the platform is designed for rapid deployment with minimal IT overhead and guided onboarding.
9.
How do we request a demo?
You can request a demo directly through the on the website to see how Addenda Surveyor can digitize field assessments and accelerate claims decisions.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
1.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
2.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
3.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.
4.
What technologies do you specialize in?
We work with React, Node.js, Python, Flutter, AWS, MongoDB, and more — covering web, mobile, cloud, and AI.

Digitize Field Assessments. Accelerate Claims Decisions.

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Request a demo

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